Contract Centre Manager

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Sure delivers mobile, broadband, fixed line, data centre and enterprise solutions to diverse customer base in Guernsey, Jersey and the Isle of Man, alongside cloud services to customers in many other locations around the world. 

Sure are looking to recruit a self-motivated, Contract Centre Manager based in Guernsey. 

The successful candidate will ensure that the customer is priority focus at all times within the Contact Centre teams and manage them through the Team Leaders as well as working with all the Customer Experience teams. 

Applicants must be highly customer focussed with experience of dealing with customers face to face and over the phone. Natural project management skills are highly desireable as the role requires a structured approach to a varied workload. 

You'll be joining the Award for Achievements, Employer of the Year with a competitive salary, fantastic long-term and diverse career opportunities, as well as great staff benefits including participation in a bonus scheme, healthcare and company pension. 

To apply, send your CV to by 9th February 2018 

Due to the nature of this position, the postholder must hold a satisfactory Basic Police Disclosure. 


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