Customer Support Officer

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Across the Islands, we deliver mobile, broadband, fixed line, data centre and enterprise solutions to consumers, corporate and public sector clients around the globe.

Are you passionate about delivering an amazing customer experience? Do you thrive in a fast-paced, busy environment? If so, we have a fantastic opportunity at Sure as a Customer Support Officer

Customer Support Officer

Delivering best-in-class customer experience is our company mission, so as the first line of customer support our officers are at the very heart of our business assisting customers with general and technical enquiries.

We are proud of the way we do things; We work together as One Team, We strive for Customer Satisfaction, We are Reliable, We have a Passion for Technology & Learning and We are Community & Sustainability Focused. The successful applicant will portray these values in additional to having excellent telephone manner and listening skills, in addition to prior experience in Customer Service. Training will be provided.

The successful candidates will be working on a shift rota basis covering daytime, evenings, Saturdays and some bank holidays, with part-time  and full-time opportunities available.

You’ll be joining a large employer offering a competitive salary, fantastic  long-term and diverse career opportunities, as well as great staff benefits including participation in a Bonus scheme, healthcare and company pension.

To apply send your CV to

Due to the nature of this position, the postholder must hold a satisfactory Basic Police Disclosure.

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