01481 722817
team@itchyfeet.gg
Itchyfeet Recruitment Agency is one of the largest financial and commercial recruitment agencies in the Channel Islands. We have developed a successful reputation from our professionalism and excellent client servicing. We offer our clients a cost-effective financial recruitment and payroll solution.
Back to ResultsOur client is seeking a Senior Administrator to provide essential administrative support to their Retirement and Savings Client Relationship team. This full-time role involves the accurate and timely processing of administration requests related to retirement and savings portfolios. The Senior Administrator will ensure that these requests are delivered in line with Administration Service Level Agreements and will support the management of client portfolios. Click here to read more. Job Duties: Provide administrative support to the Retirement & Savings Client Relationship team, ensuring tasks are completed in line with Service Level Agreements. Manage and process retirement and savings premiums, including transactions such as new joiners, surrenders, allocations, and switch/redirection requests. Monitor the online service centre, processing change requests promptly. Reconcile premiums, maintain suspense accounts, and ensure accurate fee account reconciliation. Monitor debtors, coordinate debt collection, and manage the referral process. Support day-end processing, including fund pricing input and verification. Collaborate with colleagues across different regions to ensure the effective management of the client portfolio. Develop and maintain operational processes and procedures, updating them as needed to enhance efficiency. Produce operational reports accurately and on time. Understand and apply Client Due Diligence requirements, assisting with client risk assessments. Participate in projects, including system development and testing, to ensure efficient operations. Job Requirements: Ideally, two years’ experience within the finance industry. Line management experience is desirable. Knowledge of banking, international banking, or investment administration is beneficial. Operational experience in a fund or pension processing environment. Proficient in Microsoft Excel, Word, PowerPoint, and CRM systems. Strong attention to detail with excellent time management and organisational skills. Results-oriented, able to handle high volumes of work under tight deadlines. A self-starter with the ability to work independently. Strong communication, problem-solving, and relationship-building skills. A driven mindset with a focus on continuous improvement. What You’ll Love: This role offers the opportunity to work in a dynamic and collaborative environment, with exposure to international client portfolios and the chance to contribute to key projects. You will have the opportunity to develop your skills within a supportive team and gain experience across multiple operational areas, including system development and client management. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
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