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Here at AP Personnel, we believe in offering friendly, professional and thorough recruitment services to our clients and candidates in the Guernsey and Jersey. Part of the AP Group and with a focus on junior to mid-management jobs in the finance and commercial sectors, we have consistently delivered top quality recruitment solutions in the Channel Islands for nearly a quarter of a century!
Having worked in the finance industry in Guernsey, CEO Gina Le Prevost identified a gap in the market for a high-quality recruitment consultancy and formed AP Personnel in 1990 from an office in the centre of St Peter Port. The business was an instant success and we haven't looked back since!
We are delighted to be the recruitment partner of choice for an ever growing number of the Island's leading organisations and take great pride in offering our candidates the most exciting opportunities Guernsey and Jersey have to offer!
Back to ResultsAn international financial services client, operating in multiple jurisdictions, are seeking to appoint a Credit Card Analyst.
This is an opportunity to become part of a collaborative team of professionals at a world-leading, independent offshore Bank and Trust company.
Our client is looking for an analyst to join their credit card team to review applications, provide customer support and undertake additional operational tasks.
Your responsibilities will include reviewing credit card applications, assisting customers with digital onboarding, and the mobile app, respond to customer enquiries, emails, and online messages, and assist customers with resolving issues related to credit card transactions. You will investigate and resolve disputes, assist in the set-up and management of direct debits, and assist in enhancing the product and service proposition.
Your qualifications and skills should include strong analytical skills, a desire to become a knowledgeable credit analyst, and have an understanding of financial crime/fraud risk, with a desire to build-up this knowledge. You will need strong communication, presentation and interpersonal skills, have a passion for delivering a great customer experience, with strong problem-solving, organisation, time management and delegation skills. Prior experience is not a pre-requisite for this role.
To apply for this role please send a copy of your CV to carla.whitham@ap-personnel.com or call 01481 743078. Please note applications can only be taken from candidates living in Guernsey who are in the possession of a Guernsey Resident Working Permit.
AP Group is acting as an introductory service in relation to this vacancy. By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide to AP Group and its subsidiaries will be subject to the protection of Data Protection Laws, our policy for which can be found at https://www.apgroupglobal.com/privacy-notice/
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