Job Reference: 31371
Job Type: Permanent Vacancy
Job Location: Guernsey

Our client is seeking a Credit Card Analyst to join their credit card team. This role involves reviewing applications, providing customer support, and undertaking various operational tasks within a collaborative environment. The position is ideal for individuals eager to develop their knowledge and skills in the financial services sector. Click here to read more.   Job Duties Review credit card applications, including relevant checks, reviews, and credit limit calculations. Assist customers with digital onboarding, app queries, and other services. Respond to customer enquiries via email and telephone. Handle customer queries related to credit card transactions. Investigate and resolve disputes as they arise. Assist in setting up and managing direct debits. Contribute to enhancing the product and service proposition.   Job Requirements Strong analytical skills with a keen interest in credit card support. Desire to build knowledge of financial crime and fraud risk. Excellent communication, presentation, and interpersonal skills. Passion for delivering an exceptional customer experience. Strong problem-solving, organisational, time management, and delegation skills. Prior experience is not a prerequisite for this role.   What You’ll Love: Joining a world-leading, independent offshore bank and trust company means being part of a collaborative team that values relationships and celebrates success. You will have the opportunity to develop your skills in a supportive environment while contributing to the success of a specialised financial services provider. The company is committed to fostering a culture that focuses on results, enabling you to thrive professionally. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here  

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