01481 722817
team@itchyfeet.gg
Itchyfeet Recruitment Agency is one of the largest financial and commercial recruitment agencies in the Channel Islands. We have developed a successful reputation from our professionalism and excellent client servicing. We offer our clients a cost-effective financial recruitment and payroll solution.
Back to ResultsOur client is seeking an Assistant Business Relationship Manager to join their Commercial and Business Banking team. This full-time position offers an excellent opportunity for someone looking to advance their career by supporting relationship managers in delivering high-quality service to customers. The role involves enhancing customer satisfaction, assisting in portfolio management, and ensuring smooth operations within a collaborative and friendly environment. Click here to read more Job Duties: Utilise contact and strategy planning tools to identify and meet customer needs Support the Relationship Management team in developing and maintaining stakeholder relationships within the bank Assist relationship managers in the effective management of their portfolios, providing tailored solutions for customers Serve as a point of contact for employees and customers, addressing queries and issues with a customer-first approach Contribute to business development by assisting with customer referrals and adding value to existing customer relationships Provide products and services aligned with customer needs and deliver exceptional customer interactions Strive to exceed customer expectations through proactive service and high-quality interactions Job Requirements: Demonstrated ability to deliver excellent customer service and meet or exceed customer expectations Strong communication skills and the ability to provide insightful solutions to customers Ability to work both independently and as part of a collaborative team Strong networking and organisational skills Commitment to working towards an externally recognised qualification related to the role What You’ll Love:This role offers a dynamic environment where you can develop professionally and gain valuable exposure to key stakeholders. You’ll be part of a supportive, growth-focused team dedicated to customer satisfaction and business development. We look forward to receiving your application and discussing how you can contribute to delivering exceptional service in Commercial and Business Banking. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
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