Senior Administrator, Client Services

Job Reference: 31721
Job Type: Permanent Vacancy
Job Location: Guernsey

Our client is seeking a skilled Senior Administrator to manage a diverse portfolio of corporate and fiduciary clients, focusing on delivering exceptional client service. This full-time role involves handling the full life cycle of client relationships, from client take-on to ongoing administration. You will support the department's management team in day-to-day operational matters and play a key role in upholding high standards of regulatory compliance and corporate governance. Click here to read more   Job Duties: Administer a varied portfolio of corporate and fiduciary clients, ensuring effective management of client relationships Provide technical support and training to the team as needed, understanding the transactions being worked on Nurture client relationships to maximise the potential for repeat business and referrals Assist with the incorporation of Guernsey companies and handle related new business acceptance tasks Process work efficiently, meeting deadlines, managing WIP, and supporting debt collection activities Ensure high-quality service delivery across your client portfolio and swiftly address any issues Collaborate with Risk and Compliance teams to ensure accurate client due diligence and up-to-date client reviews Maintain corporate services practice management databases with accurate data input Keep abreast of regulatory changes and industry standards Maintain required CPD levels for your role Perform any additional ad hoc duties as requested   Job Requirements: Proven experience in a similar role with a strong understanding of corporate, trust, and fiduciary services principles Excellent organisational skills with a focus on prioritisation and meeting tight deadlines Strong interpersonal skills and a team-oriented approach, aligned with the firm's values of mutual respect and collaboration Ability to identify opportunities for process improvement and automation Part or fully qualified with STEP or ICSA, with a commitment to continuous professional development Familiarity with industry software such as Document Management Systems (e.g., Worksite) and Viewpoint is advantageous   What You’ll Love:You will be part of an ambitious and forward-thinking firm that values its people as fundamental to its success. The company offers a supportive environment focused on collaboration, respect, and continuous development. With opportunities to engage in high-quality client work and enhance your skills, you'll be well-positioned for a rewarding career in an inclusive workplace that prioritises employee growth and satisfaction. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here  

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