Job Reference: 31803
Job Type: Permanent Vacancy
Job Location: Guernsey

Our client is seeking an experienced IT Administrator to join their Guernsey-based technology team. This permanent full-time role involves supporting colleagues, maintaining secure and sustainable IT systems, and contributing to a robust technology environment. The position requires hands-on technical expertise and a proactive approach to system improvements and risk management. Click here to read more   Job Duties: Provide high-quality Service Desk support, managing both Level 1 and Level 2+ activities. Maintain and enhance IT systems to align with Service Level Agreements, policies, and risk profiles. Manage relationships with IT partners, ensuring accountability and effective delivery of services. Take ownership of IT system issues, driving them from detection to resolution. Contribute to a secure control environment, protecting customer data and supporting business continuity plans. Document IT systems, functions, and support processes. Identify, assess, and manage IT-related risks while driving continuous improvements in processes and technology. Support the implementation of new IT systems and solutions, ensuring alignment with business objectives. Maintain a robust cyber security framework and adhere to ongoing professional development requirements.   Job Requirements: Relevant IT qualifications or equivalent hands-on experience. Proficiency in supporting Windows Desktop environments (Windows 11), Active Directory, and the Office 365 suite. Experience in basic Windows Server tasks, such as installation, service management, patching, and troubleshooting. Understanding of Azure and cloud technologies. 2+ years of experience in IT operations, engineering, or Service Desk roles. Strong analytical skills, able to interpret complex information accurately and efficiently. Excellent time management, task prioritisation, and the ability to handle multiple initiatives simultaneously. Results-oriented with a focus on continuous improvement and best practices.   What You’ll Love: Our client offers an opportunity to be part of a dedicated and locally run organisation that values innovation and security in technology. You will play a key role in supporting their dynamic team while contributing to a robust and secure IT environment, helping to drive business objectives and operational excellence. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here  

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