Job Reference: 31841
Job Type: Permanent Vacancy
Job Location: Guernsey

Our client is seeking a proactive and results-oriented Assistant Manager - Procedural Change to drive operational enhancements and ensure compliance across their international banking operations. This permanent full-time role is based in Guernsey and offers the opportunity to collaborate with diverse teams to implement meaningful procedural changes. The successful candidate will play a pivotal role in optimising processes, enhancing customer service outcomes, and meeting regulatory requirements. Click here to read more   Job Duties: Collaborate with internal stakeholders to identify opportunities for process improvement and operational efficiency. Conduct detailed assessments of existing procedures, identifying bottlenecks and risks. Lead the implementation of procedural changes, ensuring alignment with strategic goals and compliance standards. Act as a liaison between departments including Risk, Compliance, IT, and Operations to ensure effective integration of new processes. Coordinate and deliver training sessions on updated procedures, ensuring staff adoption and understanding. Ensure all procedural changes comply with international banking regulations and local legal requirements. Develop and monitor key performance indicators (KPIs) to measure the success of procedural changes. Prepare reports for senior management, detailing progress, challenges, and the impact of changes. Support the Senior Operations Manager in planning and executing process improvement projects within set timelines and budgets. Adhere to CPD requirements and core organisational values.   Job Requirements:  At least 3 years of experience in process improvement, operations, or procedural change within the financial services sector, preferably in international banking. Proven experience in managing change in a regulatory-driven environment. Familiarity with process improvement methodologies and banking systems. Strong analytical skills to interpret data and identify trends. Expertise in process mapping and process re-engineering. Knowledge of international banking regulations and risk management. Excellent communication and interpersonal skills for collaborating across teams and influencing stakeholders. Strong project management abilities, with the capability to handle multiple priorities and meet deadlines. A proactive, detail-oriented approach to problem-solving.   What You’ll Love:You will join an organisation committed to excellence and innovation in banking operations. This role offers a dynamic work environment, opportunities for professional development, and the chance to make a meaningful impact by streamlining processes and driving organisational efficiency. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here  

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