01481 722817
team@itchyfeet.gg
Itchyfeet Recruitment Agency is one of the largest financial and commercial recruitment agencies in the Channel Islands. We have developed a successful reputation from our professionalism and excellent client servicing. We offer our clients a cost-effective financial recruitment and payroll solution.
Back to ResultsOur client is seeking a motivated and detail-oriented individual to join the Mortgage Services Team as a Mortgage Service Administrator. This is an excellent opportunity for someone eager to develop their administration skills and build a career in the financial services sector. Full training and support will be provided to help you achieve your full potential. Click here to read more Job Duties: Provide excellent customer service by responding promptly to enquiries and addressing customer concerns. Ensure high levels of accuracy and efficiency in all administrative tasks. Handle customer queries via phone, email, and mail in a timely and professional manner. Maintain organised and compliant customer records and documentation. Collaborate with team members to ensure smooth and timely service delivery. Champion the customer experience, ensuring appropriate outcomes for all customers. Deliver outstanding service to customers and stakeholders alike. Embrace learning opportunities to build capability and support career development. Maintain clarity on objectives and performance expectations to align with team goals. Job Requirements: Strong attention to detail and accuracy in data entry and document processing. Ability to thrive both independently and as part of a collaborative team. Excellent communication and interpersonal skills. Strong time management skills, with the ability to prioritise tasks effectively in a fast-paced environment. Demonstrated customer support capabilities. Minimum of pass level at GCSE or equivalent qualifications. Proficiency in Microsoft Word, Excel, and spreadsheets. Ideally, some experience in financial administration. What You’ll Love:Our client is committed to supporting your growth and career development in a dynamic and collaborative environment. You will receive comprehensive training, equipping you with the tools and knowledge to excel in your role. This is an opportunity to contribute to a customer-focused team and build a rewarding career in the financial sector. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
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