Job Reference: 31955
Job Type: Permanent Vacancy
Job Location: Guernsey

Our client is seeking a Network Services Engineer to join their friendly team. The role involves operational delivery of enterprise network and security services, including LAN, WAN, WLAN, firewalls, and managed network products. This is a hands-on position requiring a high level of technical expertise, customer service, and collaboration with internal and external stakeholders. The role includes participation in a rotating on-call schedule to provide 24/7 technical support. Click here to read more Job Duties:  Manage network and security incidents, providing root cause analysis and escalating as required. Perform requests for changes to managed devices, ensuring adherence to change management procedures. Support operational delivery of managed and essential support services, including incident, problem, and change management. Monitor and maintain network support systems and tools, ensuring high service reliability. Develop and maintain operational documentation, processes, and knowledge articles. Implement and support wired and wireless networks, including Cisco, Cisco Meraki, Ubiquiti, and Fortinet hardware. Coordinate datacentre operations, including cabling, rack delivery, and maintaining tidiness. Act as a resource for technical projects, assisting in design, configuration, and deployment of new services. Review change advisory board documents and produce comprehensive project documentation. Ensure compliance with health and safety policies, regulatory requirements, and data protection laws.   Job Requirements:  Cisco CCNA certification or the ability to obtain it within one year. Experience with IP routing and switching environments. Strong analytical, problem-solving, and organisational skills. Excellent verbal and written communication skills. Demonstrable experience with Cisco networking products, Fortinet firewalls, and Ubiquiti solutions. ITIL Foundation certification is highly desirable. Educated to at least A-level/BTEC Level 3 standard with good results. Flexibility to work remotely, on-site, and during irregular hours, including holidays and weekends.   What You’ll Love:Our client fosters a culture that values teamwork, innovation, and professional development. They provide opportunities to advance technical skills through training and certifications. This role offers a dynamic environment where you can work on cutting-edge technologies while delivering exceptional service to clients. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here    

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