01481 722817
team@itchyfeet.gg
Itchyfeet Recruitment Agency is one of the largest financial and commercial recruitment agencies in the Channel Islands. We have developed a successful reputation from our professionalism and excellent client servicing. We offer our clients a cost-effective financial recruitment and payroll solution.
Back to ResultsOur client is seeking a detail-oriented Administrator to join their Learning and Development Operations team on a fixed-term basis for a period of 9 months. Reporting to the Team Manager, this role involves supporting the scheme renewals process by preparing and processing client data accurately and efficiently. The role plays a critical part in ensuring compliance with internal processes and delivering high-quality service to meet client expectations. Click here to read more Job Duties: Scrutinise membership data received from the Customer Service team using data vetting tools. Generate and process renewal data using templates for members, relations, and coverage, exporting documents into Microsoft Excel. Investigate and resolve errors during the data import process and maintain accurate renewal records. Complete Operations Checks and record relevant findings on the Renewal Checklist. Update the renewal tracking system to reflect scheme statuses and ensure accurate classification of renewal tickets. Collaborate with team members to process approvals and meet service level agreements (MSAs). Provide additional support to the renewals team during busy periods to ensure deadlines are met. Job Requirements: Experience in a data processing or operational environment. Strong attention to detail and problem-solving abilities. Proficiency in Microsoft Excel and ability to work with data templates. Clear communication skills and ability to work collaboratively in a team. Ability to manage workload effectively and perform under pressure during peak periods. What You’ll Love:Our client offers an opportunity to work in a professional and supportive environment that values precision and collaboration. The role provides a chance to develop your skills in data processing and operations while contributing to the smooth running of scheme renewals. You will be part of a dedicated team committed to maintaining high standards and meeting client needs. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
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