01481 722817
team@itchyfeet.gg
Itchyfeet Recruitment Agency is one of the largest financial and commercial recruitment agencies in the Channel Islands. We have developed a successful reputation from our professionalism and excellent client servicing. We offer our clients a cost-effective financial recruitment and payroll solution.
Back to ResultsOur client is seeking a Senior Systems Administrator to support the effective delivery of their Group Technology Service Desk function. The role involves managing service desk incidents and requests, maintaining infrastructure capabilities, and ensuring technology processes adhere to professional standards. This position requires a detail-oriented professional with a strong technical background and experience in service desk operations. Click here to read more Job Duties: Manage and coordinate responses to Service Desk incidents and requests, ensuring timely resolution of issues. Assist in prioritising, allocating, and tracking Service Desk tickets and escalating issues when necessary. Communicate effectively with vendors, suppliers, internal stakeholders, and external clients. Support and maintain the functionality, capability, and sustainability of infrastructure components, including hardware, software, and networks. Document and operate technology processes and procedures in line with professional standards and agreed business criteria. Deliver assigned tasks, processes, and activities with accuracy and timeliness. Maintain a thorough understanding of relevant technical specialisms and provide expert advice within your area of responsibility. Job Requirements: At least five years’ experience in a technology-focused Service Desk role. Proven track record of delivering high-quality service desk operations and infrastructure support. Relevant technical qualifications or certifications. Willingness to travel as required to perform the role effectively. What You’ll Love:This role provides the opportunity to be a key player in a dynamic and professional environment, ensuring the smooth operation of technology services. You will be part of a collaborative team, gaining valuable experience while contributing to the success of a respected organisation. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
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