Job Reference: 30505
Job Type: Permanent Vacancy
Job Location: Guernsey

Our client is seeking an Assistant Manager to join their retail team. Reporting to the Retail Manager, this full-time role involves supporting the day-to-day operations of the boutique, ensuring excellent customer service, and driving sales. The role requires leadership skills, a keen interest in retail, and a proactive approach to maintaining high standards in all areas of the boutique. Job Duties:  Deliver excellent customer service and meet sales targets set by the Director. Assist with the implementation of marketing plans, social media campaigns, and liaising with local media for PR features. Manage and maintain the boutique environment, including visual merchandising and ensuring cleanliness and safety standards. Respond to emergencies and ensure the safety of customers and employees. Support team development, including training, recruitment, and scheduling staff rotas. Ensure proper inventory control, stock management, and accurate record-keeping on EPOS systems. Handle website management, including updating content, managing SEO, and meeting online sales targets. Assist with organising and managing promotional events, both in-store and externally. Manage financial controls, including petty cash and generating sales reports. Open and close the boutique, operate the till, and handle transactions, returns, and promotions. Handle customer enquiries, complaints, and special requests, ensuring a high standard of service. Communicate effectively with staff, suppliers, and other stakeholders, maintaining strong professional relationships. Perform general administrative tasks, including processing deliveries, maintaining supplies, and resolving technical issues. Contribute to new ideas and initiatives to improve boutique performance and efficiency. Maintain flexibility to cover holidays, sickness, and extended hours as required. Job Requirements:  Strong customer service and sales skills with an interest in retail and business. Demonstrated leadership abilities and managerial experience. Technical knowledge of IT systems and proficiency in EPOS management. Strong organisational skills and the ability to prioritise workload effectively. Creative flair for visual merchandising and promotional activities. Excellent communication and interpersonal skills with a polite and professional demeanour. Knowledge of natural health and beauty products or a willingness to learn. Strong literacy, numeracy, and problem-solving abilities. Flexibility, positivity, and a commitment to continuous improvement. What You’ll Love:You will be part of a vibrant and dynamic retail environment that values creativity, collaboration, and excellent service. Our client offers opportunities for personal and professional growth, ensuring you feel supported while contributing to a successful and forward-thinking business. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here  

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