Job Reference: 32230
Job Type: Permanent Vacancy
Job Location: Guernsey

Our client is seeking a Trust Manager to lead a team of relationship managers and administrators while managing a portfolio of client relationships. This is a full-time role that requires a proactive approach to team leadership, client service, and compliance within the regulatory environment.    Job Duties: Managing, delegating, and overseeing the team’s routine processes, including: Cash management, exercise of discretionary powers, review and monitoring of investment portfolios and providing management information to senior management  Ensuring adherence to internal policies and procedures. Providing exceptional client service and acting as the primary relationship manager for selected clients and intermediaries. Monitoring and meeting team utilisation targets and ensuring timely invoicing and payment. Tracking aged debtors for the team and ensuring follow-ups are conducted for payment. Identifying opportunities to develop relationships and cross-sell services. Supervising and developing the team, including: setting SMART objectives, conducting performance appraisals and managing performance  Completing review comments compliance (RevComps) and diarising follow-up actions. Contributing to achieving a satisfactory or better audit rating.   Job Requirements: A relevant professional qualification such as STEP, ICSA, or ACCA. Strong knowledge and experience in offshore trust and company administration. Excellent personal organisation and time management skills. Strong communication, interpersonal, and negotiation skills. Proven track record of client service excellence and business development. Experience in successfully managing a team and meeting billing and cash collection targets and deadlines. Good understanding of Guernsey’s regulatory environment. Willingness to travel at short notice.   What You’ll Love: This is a fantastic opportunity to lead a dynamic team while working with a diverse portfolio of clients. You’ll enjoy the chance to develop professionally in a supportive environment that values your expertise and commitment. Our client offers a competitive salary and opportunities for growth within the organisation. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here  

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