Job Reference: 32234
Job Type: Permanent Vacancy
Job Location: Guernsey

Our client is looking for an Underwriting Assistant to join their operations team, providing administrative support to the Crisis Management Business Unit. The role will involve working closely with underwriters to enhance the business and deliver exceptional service to clients. This is a full-time role with a hybrid working option.   Job Duties: Provide high-quality service and operational support to underwriting teams and brokers, ensuring quality, consistency, and reliability Ensure timely and accurate data entry and preparation of policy documentation for internal and external clients, meeting established SLAs Develop and maintain document templates and process template change requests Assist with embedding regulatory controls and producing necessary reporting Build strong knowledge of your class(es) of business and all processes and systems involved Champion operational best practice, identifying opportunities for improvements in process, service, quality, and time taken to complete tasks, and participating in solution design Understand and comply with operational processes and procedures Participate in ad-hoc projects and other tasks as requested by the Team Leader   Job Requirements: A strong academic background such as A-Levels or degree (or equivalent) Excellent analytical skills and technical proficiency, particularly with MS Office, including advanced mail merge High-quality administrative and organisational skills Professionalism with the ability to work independently and use initiative Strong work ethic, eagerness to learn, and a desire to take on additional responsibilities Excellent communication skills with the confidence to build relationships at all levels Commitment to service excellence with excellent attention to detail Ability to meet service levels, prioritising and organising workload to meet tight deadlines Able to work under pressure and manage demands from multiple stakeholders Proactive in solving challenges and demonstrating a willingness to learn about the wider business and products A team player, able to positively influence and motivate others A positive attitude with a flexible approach to change Quick to learn new tasks Knowledge of Spanish is desirable Experience in a similar operational role is desirable Understanding of insurance products is desirable   What You’ll Love:This is a fantastic opportunity to join a proactive, innovative, and supportive team. Our client offers great professional growth opportunities, including access to industry-leading qualifications through the Chartered Insurance Institute and project management courses such as Lean Six Sigma. You will be part of a team focused on operational excellence, and there are plenty of opportunities to develop your career while working with diverse and talented professionals. The flexible working arrangements allow you to balance personal and professional commitments. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here  

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