Job Reference: 32612
Job Type: Permanent Vacancy
Job Location: Guernsey

Our client is seeking a Support Medical Secretary to join their friendly team. This role involves assisting General Practitioners, Medical Secretaries, and other staff members to ensure the smooth running of the practice. The successful candidate will be responsible for supporting secretarial tasks, handling patient enquiries, and managing administrative duties. Flexibility is required to provide cover during staff absences, including occasional weekend or bank holiday work by mutual agreement. Job Duties: Provide cover for Medical Secretaries to support doctors. Assist and liaise with doctors’ Medical Secretaries. Handle prescription requests and related queries. Manage patient home visit requests and ensure they are allocated to the Acute Visit Doctor. Assign documents to patient medical records. Process correspondence received from GPs and third parties. Answer incoming calls and direct them appropriately. Maintain and update schedules and records. Book and rearrange patient appointments using the GP Clinical System. Adjust GP appointment lists when required due to illness or leave. Update patient databases. Provide assistance to patients as needed. Job Requirements: Strong organisational and administrative skills. Excellent communication and customer service abilities. Ability to handle sensitive information with confidentiality. Competence in using computerised systems (training provided). Flexibility to adjust working hours for holiday or sickness cover. Awareness of health and safety, patient confidentiality, and information governance policies. What You’ll Love:Our client offers a supportive and professional working environment where full training and induction will be provided. The role provides the opportunity to work closely with medical professionals and contribute to patient care. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here  

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