IT Support

Job Reference: 32682
Job Type: Permanent Vacancy
Job Location: Guernsey

Our client is seeking a skilled and motivated IT Support professional to join their Technology & Transformation team. Based in Guernsey, this role will provide technical assistance and support to employees, ensuring the smooth operation of technology systems and infrastructure. The successful candidate will manage IT procurement, asset management, customer support, and IT solutions, while also contributing to compliance, knowledge sharing, and best practices. Job Duties: Monitor IT contracts and escalate any known changes or breaches. Manage IT procurement, including laptops, mobile devices, and peripherals. Maintain asset inventories and oversee equipment lifecycle management. Provide end-user support, troubleshooting hardware, software, and network issues. Set up and manage user accounts, permissions, and passwords. Conduct regular system audits and assist in implementing IT policies. Collaborate on IT solutions and communicate technical information effectively. Stay up-to-date with technology trends and provide user training where necessary. Job Requirements: Proven experience in IT support or a similar role. Strong knowledge of IT infrastructure, systems, and troubleshooting. Technical expertise in Windows, Apple Mac, or iOS mobile devices. Proficiency in Microsoft and Google office suites. Strong problem-solving, communication, and teamwork skills. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are desirable. Willingness to travel to Jersey and Alderney as required. What You’ll Love:​​​​​​​This role offers the opportunity to work within a dynamic and innovative technology team, supporting business-critical systems and contributing to IT transformation initiatives. With ongoing professional development, exposure to next-generation technology, and a collaborative working environment, this is an excellent opportunity to advance your IT career. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here

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