01481 722817
team@itchyfeet.gg
Itchyfeet Recruitment Agency is one of the largest financial and commercial recruitment agencies in the Channel Islands. We have developed a successful reputation from our professionalism and excellent client servicing. We offer our clients a cost-effective financial recruitment and payroll solution.
Back to ResultsOur client is seeking a Client Service Executive to join the Personal & Premium Banking team. This role involves assisting with daily client service requirements, handling banking transactions, and supporting the wider team. The successful candidate will also identify opportunities to promote banking products and services while ensuring compliance with relevant regulations and policies. Job Duties: Assist with day-to-day client service. Process client instructions, including payments, security trades, foreign exchange, fixed deposits, and corporate actions. Communicate with clients to resolve queries, conduct call-backs, and arrange online banking activations. Support team members during busy periods. Identify opportunities to cross-sell and up-sell banking products and services, collaborating with Relationship Managers to convert leads. Contribute towards financial targets and client revenue growth. Assist with projects and large-scale system tasks as required. Ensure adherence to all relevant rules, regulations, and bank policies. Job Requirements: Strong written and verbal communication skills. Ability to work collaboratively within a team. Proficient IT skills. Keen interest in banking and learning about financial products and services. Experience in a banking role (desirable but not required). Proactive approach to suggesting new ideas, innovations, and process improvements. Ability to think creatively and adapt to change. What You’ll Love:Our client offers an engaging and client-focused environment where you will develop valuable banking expertise. This role provides opportunities to work closely with clients, contribute to financial growth, and be part of a supportive team. If you have a passion for client service and a proactive mindset, this is an excellent opportunity to build a rewarding career in banking. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
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