01481 722817
team@itchyfeet.gg
Itchyfeet Recruitment Agency is one of the largest financial and commercial recruitment agencies in the Channel Islands. We have developed a successful reputation from our professionalism and excellent client servicing. We offer our clients a cost-effective financial recruitment and payroll solution.
Back to ResultsOur client is seeking a detail-oriented and organised Senior Support Officer to join their team on a part-time basis. This role focuses on ensuring client action points—often resulting from compliance reviews—are managed promptly and accurately. The successful candidate will support the internal administration process by maintaining up-to-date and compliant client files, working closely with internal departments without the need for direct client interaction. Job Duties: Review and complete client-related tasks arising from internal compliance reviews and audits Maintain and update client files in accordance with policies, regulations, and industry standards Resolve outstanding due diligence requirements and ensure documentation is complete Conduct periodic file reviews to confirm compliance with internal and regulatory requirements Track and follow up on action points to ensure timely resolution Liaise with compliance, legal, and administration teams to resolve client-related matters Communicate updates and task requirements across internal teams Provide administrative assistance related to client file management Prepare internal and external reports regarding client file status and compliance Support the management of internal systems and databases used for tracking client files and actions Perform all duties with a high level of accuracy and attention to detail Identify and escalate any compliance issues or gaps for timely resolution Job Requirements: Excellent attention to detail and high level of accuracy Strong communication skills for effective coordination with internal teams Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) Ability to manage multiple priorities and meet deadlines Proactive approach with a willingness to take ownership of responsibilities Organised and methodical working style Collaborative mindset with a willingness to contribute ideas for improvement Knowledge of fiduciary services and regulatory environments is desirable Experience in compliance, fiduciary administration, or regulated industries is desirable What You’ll Love:You will be part of a supportive and collaborative environment, contributing to the smooth running of client operations with a clear focus on compliance. This is a flexible, part-time opportunity that values precision and independent working, offering the chance to make a tangible impact behind the scenes. We look forward to receiving your application. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
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