01481 722817
team@itchyfeet.gg
Itchyfeet Recruitment Agency is one of the largest financial and commercial recruitment agencies in the Channel Islands. We have developed a successful reputation from our professionalism and excellent client servicing. We offer our clients a cost-effective financial recruitment and payroll solution.
Back to ResultsOur client is seeking a proactive and service-driven Customer Service Executive to support their Custody team on a full-time, permanent basis. The role involves assisting in the delivery of high-quality client service, managing instructions across a variety of banking functions, and collaborating with internal stakeholders to ensure seamless client experiences. This is an excellent opportunity for someone with a keen interest in banking and financial services to develop their career in a dynamic environment. Job Duties: Support the Custody team with day-to-day client servicing Receive and action client instructions including payments, security trades, foreign exchanges, fixed deposits, and corporate actions Communicate with clients to resolve queries, conduct call-backs, and assist with online banking activations Identify opportunities to cross-sell and up-sell services, liaising with Relationship Managers to convert leads Contribute towards the bank’s financial targets and revenue for assigned clients Assist with projects and large-scale system tasks as required Support the timely completion of client risk reviews Ensure compliance with all relevant rules, regulations, and internal policies Job Requirements: Strong written and verbal communication skills Ability to work collaboratively within a team Proficient IT skills Keen interest in banking and financial services Previous experience in a banking role (desirable but not essential) Proactive mindset with a willingness to suggest improvements Enthusiasm for innovation and adaptability to change What You’ll Love:Our client fosters a collaborative and forward-thinking culture where innovation is welcomed and personal growth is supported. With a strong focus on client service and professional development, this role offers a rewarding opportunity for those looking to build a career in banking. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
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