01481 722817
team@itchyfeet.gg
Itchyfeet Recruitment Agency is one of the largest financial and commercial recruitment agencies in the Channel Islands. We have developed a successful reputation from our professionalism and excellent client servicing. We offer our clients a cost-effective financial recruitment and payroll solution.
Back to ResultsOur client is seeking a Private Client Services Officer to join their Guernsey office on a permanent, full-time basis. The successful candidate will work within an experienced Client Services team, providing outstanding day-to-day support to Private Banking clients across general banking and execution-only custody services. The role offers the opportunity to enhance and expand skills in a collaborative, client-focused environment. Job Duties: Support Private Banking clients with their daily banking and custody requirements Deliver an exceptional client experience by providing prompt, efficient, and professional service Identify opportunities to improve processes and procedures and assist with implementation of enhancements Promote and support the use of the Bank’s online banking platform, including payment processing, account viewing, and reporting Assist with the roll-out and testing of online banking enhancements and updates Provide support for projects and operations queries Identify and refer sales opportunities to the relevant teams within the Bank Assist with payment, foreign exchange, securities, and fixed deposit transactions Ensure compliance with regulatory and risk management requirements at all times Maintain a strong awareness of operational risks and escalate where appropriate Job Requirements: Strong inter-personal and communication skills Organised and proactive with excellent planning and problem-solving abilities Ability to work independently while recognising when to escalate issues Collaborative team player with the ability to influence and gain buy-in from colleagues and leadership Good knowledge of private banking markets in Guernsey, Jersey, Isle of Man, and London Strong understanding of safe custody services Good knowledge of banking and payment systems Familiarity with account opening, client due diligence (CDD), and risk review processes Solution-oriented with a commercial mindset Ability to thrive under pressure and adapt quickly to new processes What You’ll Love:Our client fosters an entrepreneurial and collaborative environment where individuality is celebrated and internal mobility is strongly encouraged. With a commitment to delivering exceptional client service, they provide a supportive culture, a flat structure, and an exciting opportunity to build a rewarding career in private banking. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
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