Job Reference: 33404
Job Type: Permanent Vacancy
Job Location: Guernsey

Our client is seeking an Assistant Manager to join their Guernsey office on a full-time basis. This role supports the day-to-day management of a team of trust and company administrators and reports directly to a Trust Manager. The successful candidate will be responsible for overseeing an allocated portfolio of clients, supporting junior staff, and ensuring high standards of service delivery and regulatory compliance. Job Duties: Support the management of a team of administrators, overseeing trust and company administration tasks Assist the team manager in ensuring team targets and regulatory requirements are met Manage a personal portfolio of client entities, ensuring timely and accurate administration Allocate and delegate work within the team, providing guidance and support as required Resolve complex or unusual issues in collaboration with the Team Manager or Directors Build and maintain strong relationships with clients and intermediaries Ensure deadlines are met and client service standards are upheld Maintain current knowledge of regulatory obligations relevant to the client base Support debt management by monitoring aged debt and reporting concerns to senior management Facilitate training and development of team members as appropriate Represent the team in management meetings during the Team Manager’s absence Contribute to the review and improvement of internal systems and procedures Assist in providing clear management reporting on team performance to senior leadership Job Requirements: Relevant professional qualification (e.g. STEP or ICSA) Minimum of 5 years' relevant experience in the trust and corporate services sector Strong understanding of trust and company administration, financial transactions, and regulatory compliance Proven client service excellence and successful client engagement experience Ability to meet billing and cash collection targets Excellent communication, interpersonal, and negotiation skills Confident in managing workloads and supporting others to meet deadlines Collaborative team player with leadership capabilities Previous management experience desirable but not essential What You’ll Love:Our client is an independent and privately owned trust company with a strong reputation for delivering bespoke fiduciary services. With an experienced and supportive leadership team, they offer a collaborative working environment where professional development is encouraged and valued. Their commitment to quality, client service, and regulatory excellence makes this an ideal opportunity for a trust professional looking to take the next step in their career. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here 

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