Job Reference: 33828
Job Type: Permanent Vacancy
Job Location: Guernsey

Our client is seeking an Administrator to join their team on a full-time basis, working 35 hours per week. This office-based role is primarily focused on providing administrative support for a property insurance scheme and delivering a high standard of service to customers. The successful candidate will also support senior colleagues with a range of delegated tasks. While prior insurance experience is advantageous, it is not essential, as full training will be provided. Job Duties: Deliver a high-quality service ensuring all service standards and deadlines are met Liaise with policyholders to coordinate property valuations by third-party valuers for existing and new properties Manage the annual insurance declaration process, collecting and compiling policyholder responses Communicate with policyholders regarding unoccupied properties and instruct third-party surveyors when necessary Follow up on survey recommendations to ensure compliance Assist in handling smaller claims, liaising with claimants to support swift resolution Calculate insurance premiums and mid-year adjustments, and manage the invoicing process Notify new claims, liaise with loss adjusters and claimants, and maintain accurate database and filing records Pursue third-party recoveries with other insurers Maintain accurate address records for insured properties in the database Update contact details for loss adjusters in relation to open claims Provide general administrative support to the office as required Job Requirements: Ideally three years’ experience in an office-based administrative role Strong organisational and time management skills, with the ability to use initiative Excellent interpersonal and communication skills, both verbal and written Team-oriented approach, with a willingness to support colleagues Proficiency in Microsoft Outlook, Word, and Excel High attention to detail, accuracy, and professional standards Proven ability to prioritise workload and meet deadlines A basic understanding of insurance is beneficial, though full training will be provided What You’ll Love:Our client offers a collaborative working environment where professionalism, accuracy, and a commitment to service excellence are valued. You’ll receive full training and support, with the opportunity to develop your skills in a well-established team. The role offers a structured routine with flexibility around working hours within standard office opening times. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here  

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