Crew Employment Administrator

Job Reference: 34714
Job Type: Permanent Vacancy
Job Location: Guernsey

Our client is seeking a dedicated Crew Employment Administrator to support Yacht Owners and Managers with crew employment and payroll services. This role involves using a bespoke IT platform and delivering services to crew via an App. The position offers an opportunity to work in a dynamic environment, ensuring that crew members receive their payroll services effectively. The Crew Employment Administrator will play a crucial role in managing payroll administration and will be an integral part of the team. This is a full-time position, providing a chance to develop skills and contribute to a supportive workplace. The role may involve travel to attend boat shows, client meetings, and industry events, further enhancing the candidate's professional experience. Job Duties: Preparing crew payroll and its reporting using payroll software Reviewing and calculating crew bonuses, allowances, and deductions Distributing payslips directly to crew members Handling payroll administrative and transactional related inquiries Preparing Malta Social Insurance registrations and payments (where required) Carrying out other departmental tasks as required by management Administering day-to-day payroll and HR functions for a portfolio of clients Liaising with clients, employees, and external bodies, including international authorities and banks Corresponding in writing with clients, employees, and other external bodies Administering payroll data, producing payroll reports, and invoicing Managing client bank accounts and payments in line with statutory and contractual deadlines Ensuring adherence to high customer service standards and bespoke service level agreements Preparing employment contracts and termination documents Drafting addendums and letters as necessary Ensuring crew MLC qualifications are up to date Reconciling crew payroll accounts and reporting the status to the Crew Accounting Manager (as required) Attending to any other tasks assigned by senior administrators or supervisors within the team Job Requirements: Strong organisational abilities Exceptional numeracy skills with meticulous attention to detail Capability to work in a methodical, accurate, and efficient manner under pressure to meet deadlines Excellent verbal and written communication skills Proactive attitude, with the ability to multitask in a fast-paced environment Team player with the capability to work independently Good customer service and client-facing skills Experience as a Payroll Administrator or in a similar role Excellent command of the English language Proficiency with computer applications (Outlook, Excel, Word) Familiarity with Crew Management Software is advantageous Experience dealing with challenging clients Theoretical and practical knowledge of international and national seafarer certification regulations Professional communication skills with clients Commercial awareness What You’ll Love: This role offers an exciting opportunity to become a key part of a team dedicated to providing exceptional service to yacht owners and crews. You will enjoy working in an environment that values professionalism and personal development. The role allows for collaboration with a variety of stakeholders, ensuring no two days are the same. The successful candidate will also appreciate the chance to travel and engage with industry events, expanding their professional network. This position not only promises professional growth but also an enriching experience in the maritime sector. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here

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