Job Reference: 35067
Job Type: Temporary Vacancy
Job Location: Guernsey

Our client is seeking a temporary Service Advisor to join their team. This role involves customer engagement and support in the service and repair process. The position is temporary and will require a commitment to excellence in customer service. Job Duties: Make customer bookings and plan customer arrival times where possible. Establish customers' onward travel arrangements and offer a service loan car facility or courtesy transport. Greet all customers at reception promptly and confirm their service and repair requirements. Deal with customers in a courteous, efficient, and considerate manner. Promote the sale of accessories and clothing. Inform customers of approximate prices, delivery times, and methods of payment. Gain customer signatures on job cards and obtain vehicle mileage. Stamp service books as required and record the location of vehicles on key tags. Take responsibility for customer vehicles, keys, and parking. Job Requirements: Previous experience in a customer service role, preferably within the automotive industry. Strong communication skills and the ability to handle customers in a professional manner. Excellent organisational skills to manage bookings and customer interactions effectively. A team player who can work collaboratively with colleagues. Basic knowledge of automotive services and products is advantageous. What You’ll Love:This role offers the opportunity to engage with customers in a dynamic environment and develop your skills in customer care. You will be part of a supportive team that values customer satisfaction and professional development. The organisation is committed to training and career progression, ensuring you have the tools needed for success in your role. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here

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