Job Reference: 35071
Job Type: Temporary Vacancy
Job Location: Guernsey

Our client is seeking a temporary Onboarding Specialist to join their Operations department. This full-time role is located in Guernsey and is crucial for the efficient onboarding of new mortgage clients. The Onboarding Specialist will effectively manage the customer onboarding process while ensuring compliance with regulatory standards. Reporting to the Mortgage Executions Manager, the successful candidate will take ownership of Client Due Diligence (CDD) within the Mortgage Executions team and act as the first line of defence by identifying and evaluating risk. This position requires a high level of trust, commercial awareness, and collaboration across the business. You will be responsible for delivering a positive customer experience while adhering to compliance guidelines. Job Duties: Manage the end-to-end customer onboarding lifecycle in alignment with regulatory and internal standards. Conduct CDD and verify identity, beneficial ownership, and the necessary information for individuals and entities. Provide guidance on risk identification, assessment, and mitigation in the onboarding process. Recommend and implement risk mitigation plans and Enhanced Customer Due Diligence in response to high-risk factors. Lead the completion of Relationship Risk Assessments (RRAs) and document risks clearly and precisely. Maintain accurate records and audit trails in onboarding systems, ensuring traceability and data integrity. Collaborate with New Business, Mortgage Executions, and Risk & Compliance teams to optimise processes and improve efficiency. Mentor colleagues on CDD best practices and risk assessment methodologies as needed. Support process improvement initiatives by identifying, proposing, and assisting in the implementation of enhancements to onboarding workflows. Job Requirements: Minimum of 2 years' experience in customer onboarding, CDD, or a related compliance function in a regulated environment. Strong working knowledge of Anti-Money Laundering/Counter Financing of Terrorism (AML/CFT) regime, CDD processes, and risk assessment frameworks. Excellent written and verbal communication skills, with the ability to interpret and practically apply regulatory requirements. For senior appointments (approximately 5+ years): professional qualifications from the International Compliance Association (ICA), preferably at Advanced level. For less experienced appointments (2+ years): ICA Certificate in KYC and CDD is desirable, or a willingness to study for this qualification upon joining. What You’ll Love: You will appreciate working in a dynamic and supportive environment that values your unique contributions. This role provides an excellent opportunity to further your professional development while collaborating with diverse teams. Our client is committed to fostering a compliant, client-focused onboarding process that enhances overall customer experiences and supports business objectives. You will also benefit from a competitive salary, discretionary bonuses, a contributory pension scheme, 25 days’ annual leave, support for professional qualifications, and staff healthcare. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here 

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