Job Reference: 38100
Job Type: Permanent Vacancy
Job Location: Guernsey

Our client is looking for a skilled Onboarding Adviser to join their Client Onboarding Team in Guernsey. This full-time role focuses on enhancing the effectiveness of the client onboarding experience. You will serve as the primary liaison between various engagement teams and clients while ensuring that all onboarding processes meet regulatory requirements. JOB DUTIES: Respond effectively to all AML-related queries regarding procedures, policy, and respective systems for KYC. Communicate with engagement teams to keep them updated on onboarding status, proactively resolving any issues. Guide clients and engagement teams throughout the KYC process to gather the necessary documentation required to satisfy AML requirements. Act as a conduit between the KYC Operations Team and clients/engagement teams to ensure clear interpretation of KYC requirements. Demonstrate quality and technical expertise by addressing queries for the KYC Operations team and simplifying requests from clients. Take ownership of charging all time spent on onboarding tasks to relevant codes for accurate management information regarding the onboarding process. JOB REQUIREMENTS: Understanding of KYC, financial regulatory environments, and AML risk implications. Knowledge of legal structures of various client types. Experience managing client relationships or roles related to client risk, AML, or KYC. Ability to build strong relationships with diverse teams. Confidence in escalating issues when necessary. Capability to work towards KPIs and be accountable for output. Knowledge of compliance monitoring processes and quality standards. Understanding of client structures and regulatory needs. Experience with complex regulatory conditions. Strong communication skills with the ability to influence change proactively. Ability to think digitally about challenges and suggest technology-based solutions to improve efficiencies. WHAT YOU’LL LOVE: In this role, you will become part of a dynamic and inclusive environment that values diverse backgrounds and experiences. Our client fosters a culture of collaboration and professional development, where you will have the opportunity to contribute to essential processes and grow your career within the organisation. Could this be your next move? Submit your CV confidentially to our friendly and dedicated recruitment team by clicking here.

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