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Back to ResultsWorking within a world class call centre environment, the Reservations Specialist is responsible for sales, effectively handling travel bookings and enquiries over the phone, whilst maintaining a superior standard of customer service.
The purpose of this role is to book and package the product range including, flights, extensions and transfers. Working in a team environment, the role is focused on service excellence and being the expert on the product range.
The role holder will handle customer enquiries efficiently and accurately via call, livechat and email, plan, sell and promote the product range and process customer bookings and all related administration.
Experience in customer service preferred however full training and support will be provided.
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