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Back to ResultsThis is a great opportunity with a leading provider of insurance-based wealth solutions and employee benefits.
The role holder will handle customer complaints and associated governance/control processes in collaboration with other locations. They will also manage and prioritise the complaints caseload, establishing fair and high quality responses, collaborate with colleagues to establish effective strategies for handling of individual complaints, as well as opportunities to improve processes or controls to prevent complaints.
Candidates should ideally have 5 years’ experience within the finance industry, experience working in an international environment (with remote locations) is desirable and experience in the Insurance, Banking or Investment sectors would be preferable.
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