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Back to ResultsAn opportunity has become available for a dynamic and results-driven Assistant Manager - Procedural Change to join a team at a local bank.
Within this role, you will play a crucial part in optimising and improving operational processes across multiple geographies. You will work closely with cross-functional teams to identify, plan, and implement procedural changes that enhance efficiency, ensure regulatory compliance, and improve customer service outcomes.
Key accountabilities will be around Process Optimisation, Procedural Analysis, Change Implementation, Stakeholder Engagement, Training & Support, Compliance & Risk Management, Performance Metrics, Reporting and Project Management.
Candidates should have 3+ years of experience in process improvement, operations, or procedural change within the financial services industry, preferably in an international bank, experience in managing change in a complex, regulatory-driven environment, familiarity with process improvement and banking systems and strong analytical skills with the ability to interpret data and identify trends.
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