Temporary Customer Provisioning Agent

Contact Email: hello@source.gg
Contact Telephone: 01481 701616
Job Reference: SOURCE-17254
Job Location: Guernsey

A leading local telecoms company is seeking to recruit a self-motivated candidate with excellent customer service focus to join the busy Guernsey team on a temporary basis for 12 months.
The role holder will ensure a great customer experience is delivered for consumers and business mobile customers for the life cycle of their service order. This includes service Provisioning for a wide range of customer services including fixed line, broadband and fibre (Retail and wholesale), wholesale line rental and support with business mobile requests and well as handling any enquiries relating to these requests.

We are seeking individuals with excellent customer focus, empathy, and experience of working in a customer facing role with good communication skills, both verbal and written, particularly in regard to using appropriate levels of communication to the varied customer base.

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