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Back to ResultsAre you someone whose calm and courteous telephone manner puts people at ease? You’ll play a key role in creating a positive first impression for patients contacting the practice.
The role of the Telephonist is to handle all incoming calls to the surgery. You will manage a wide range of requests, from arranging patient home visits to responding to patient enquiries and transferring calls to the relevant PA, in line with the practice’s policies and with strict confidentiality maintained at all times. Additional responsibilities include recording INR results and managing incoming and outgoing post.
This is a Part-time role (20 hours per week). Full training will be provided.
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