Customer Service Executive

Contact Email: hello@source.gg
Contact Telephone: 01481 701616
Job Reference: SOURCE-19594
Job Location: Guernsey

This entry level role is with a leading bank who provides services to a local client base.
The role holder will provide support to the banking department by assisting in the day-to-day servicing of existing clients by answering and resolving queries, carrying out call-backs, assisting with new client onboarding, executing client instructions, assisting clients with online banking set-up and identifying opportunities to cross-sell the bank's products and services.

Prior experience in any banking role is desirable but not required, however an interest in the industry and a solid educational background is necessary. Keys to success are a pro-active approach to suggest new ideas/innovation/process changes, a passion for delivering a great customer experience, strong problem-solving, organisation and time management and attention to detail and First-Time Right approach.

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