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Everyone who comes to us is looking for something, or someone, special. We work hard, right from the outset, to understand exactly what or who that is. Whether you’re an experienced professional seeking that next step up the ladder, or a people person looking for a great team fit, we’ll invest our time in making sure we get it right.
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Back to ResultsLead the day-to-day management, governance and continual improvement of our client’s technology services in this central role, ensuring IT services remain reliable, secure, resilient and aligned with business needs, customer expectations and regulatory requirements.
In this role, you will shape and enhance IT service management practices, drive operational excellence and champion continuous improvement across a complex technology environment. You will work closely with Technology, business stakeholders, Information Security, Operational Resilience teams and third-party suppliers, helping to ensure effective service delivery, strong operational performance and an excellent customer experience.
We are looking for someone with significant experience in IT management, service delivery or technology operations within business-critical environments, together with strong stakeholder management skills and a commitment to service excellence.
Please get in touch for the full job description.
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